Yes — we bring everything needed to care for your home, from trusted cleaning products to professional tools. If you have sensitivities, preferred brands, or a favorite scent, please let us know in advance. We’ll be happy to honor your wishes, because caring for your home means caring for you.

Of course. Life changes — we completely understand. You may reschedule or cancel your appointment up to 24 hours before your scheduled time at no charge. After that, a small 25% fee applies — simply to honor the time your cleaner has reserved for you. We’ll always send kind reminders, so you can adjust your booking easily and stress-free.

Your happiness means everything to us. If something isn’t quite right, please reach out within 24 hours — we’ll gladly return to make it right. We clean with heart, sincerity, and gratitude — and we won’t rest until you feel completely cared for

Yes — your trust is our greatest honor. Kokoro Cleaning is licensed, insured, and bonded, and every provider we work with is trained to serve with integrity and heart. We enter each home as if it were our own — with respect, mindfulness, and a quiet promise to bring peace and comfort into your space.